Customers who want to cancel orders must do so through the cancellation process offered by LABELMN, including through the subscription manager on the LABELMN Site. You must clearly disclose this requirement to customers and provide for such customers to be re-directed to LABELMN's subscription manager. You may not directly interact with a customer to cancel a Transaction or otherwise process a cancellation, refund or return for a Product, except as is necessary to re-direct such customer from your website or application to LABELMN's subscription manager.
If a customer contacts us with respect to your Product, we may issue refunds as a service to you in accordance with our usual business practices. For each refund that we issue, you will grant us a credit in an amount equal to your portion of the Sales Revenue for the applicable Transactions. All payments to customers in connection with Transactions will be routed through LABELMN .LABELMN will provide the refund payments to the applicable customer (which will be in the same payment form originally used to purchase your Product). LABELMN may deduct all amounts refunded from the Sales Revenue prior to transmission to you or otherwise seek reimbursement from you for all refunds.